It takes a lot of dedication and hard work to keep your property spotless. You could spend hours every day just trying to clean up after all the people that use it, and you’ll still have more cleaning to do tomorrow. But hiring a professional janitorial service is not just about convenience. Many other benefits can make them worth the cost. Here are things you should always ask when hiring
janitorial services.
1. Are Your Employees Insured?
Just like with the owner of the company, all employees should be insured to ensure their safety. There are many reasons why you want your janitorial staff covered while they are cleaning:
If a worker gets hurt on the job, workers’ compensation takes care of their medical bills and any lost wages. You don’t have to worry about paying costly healthcare or disability payments if one of your employees is injured in service to your company. Suppose an employee accidentally damages property or causes injury at a site they are working at. In that case, liability insurance will cover that repair cost or settlement amount without raising your rates.
This is especially helpful if it turns out that someone who was performing work for you intentionally committed harmful acts. Your business is covered for any damages that might be caused in the process of a worker cleaning for you.
2. Are Your Workers Background-Checked?
Just like with any other job, people working for janitorial services should be background-checked before being hired. This means verifying their identity and previous employment history, checking for criminal records, drug use, or abuse histories — basically anything that could put your company at risk. You don’t need anybody on staff who might get violent or careless while they are on duty.
3. Are Your Workers Trained?
All of your workers should have proper training in safety procedures for window cleaning, floor care, and management, restroom cleaning, office cleaning, or any other services offered by the company. This is not only important for their safety but also ensures quality service.
4. Will You Perform a Thorough Assessment of the Site?
Your regularly scheduled janitorial services should be able to assess the site and make any necessary changes before starting work. This prevents mistakes or oversights later on, such as cleaning where you shouldn’t and leaving something out that needs to be cleaned. It’s also important for your peace of mind when it comes to knowing your site is getting the absolute best care possible.
5. Will There Be an On-Site Supervisor Available?
While this isn’t always necessary, it can help if an on-site supervisor personally oversees all services performed by their staff members to ensure quality assurance, safety precautions, and sanitation standards are being met.
6. Will You Show Up Promptly According to Your Scheduled Times?
Your scheduled times should be kept as closely as possible by your janitorial staff and their supervisor. If they cannot adhere to this rule, then it may be time for a new janitorial services provider so that you can get what you pay for, no more and no less.
7. How Do You Perform Your Services?
A lot of companies provide various types of cleaning services, while others specialize in one area. It’s important to know what you’re getting into when you hire a janitorial service so that you can make an informed decision on how they will complete your job. Some cleaning procedures require different equipment and chemicals which is why it’s important to ask.
8. Will You Perform Visual Inspections?
Finally, ask your janitor services provider if they will perform visual inspections at the end of their shifts to ensure everything is done correctly and safely, including ensuring that all areas have been cleaned. This helps keep everybody on task and makes for a more thorough cleaning.
Reliable Janitor and Office Cleaning Services
At Secure Clean Building Services Inc, your satisfaction is our greatest priority, so we strive to make your experience with us as enjoyable and stress-free as possible. Our friendly staff understands the importance of customer service, and we pride ourselves on going above and beyond. We offer general cleaning, floor care, carpet and upholstery cleaning, among others, within residential, commercial, and industrial facilities.
