• 920 Greenlee St. Unit C Marengo, IL 60152
  • 8:00am - 10:00pm Mon - Sun
  • (888) 609-1410

Home > Quality Control Program

Quality Control Program

We don’t just promise quality. We prove it.

Is your current cleaning contract just words on paper?

  • How do you know your building is clean?
  • How do you know if the services in your contract are being delivered?
  • How do you know if you’re getting good value for the price you’re paying?
  • You can’t know unless you have proof! 

We don't just promise quality.
We prove it.

We let you monitor the quality of our service in real-time as inspections are performed.

We provide photos and GPS data for additional verification and quality assurance.

Easily submit requests and complaints online.

Everything that happens is documented and easily accessible. You have a complete audit trail for future reference.

Real-time inspections ensure transparency and accountability.

Easily report issues and track our corrective action.

You can report issues via email, SMS, or voice.

All responsible personnel are instantly notified, management is informed.

Our follow-up action is logged and you are notified when the issue has been resolved.

Reports quantify our performance and the effectiveness of our service.

Our quality control program puts YOU in control

  • Know that services are completed as required.
  • Easily report issues and ensure that they are resolved.
  • All communication and inspections are logged.

Getting started is easy

  • There’s nothing to install, ever.
  • You’ll receive a username and password for logging in with your web browser.
  • Instantly access the program from anywhere, anytime.
  • All data is secure and encrypted.
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Secure Clean Building Services, Inc., in business since 1974, is one of the leading commercial janitorial companies in the Greater Chicago area.

Contact Information

  • 920 Greenlee St. Unit C Marengo, IL 60152
  • (888) 609-1410
  • sales@securecleanbsi.com
  • 8:00am - 10:00pm Mon - Sun

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