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Cleaning can be a chore and we know you have many choices when you consider hiring a comprehensive, high quality, reliable cleaning service.
Secure Clean Building Services, Inc., in business since 1974, is one of the leading commercial janitorial companies in the Greater Chicago area. We offer a full range of services for companies like yours, such as Nissan Forklift, Snap-on Tools, the City of DeKalb, Northwestern Medicine Health System, and several local area Banks.
Family owned and operated, we’ve built a solid foundation on cost-effective, high quality and reliable cleaning management. Our services are provided by trusted, accountable employees (not subcontractors) who take pride in bringing a clean environment to both your visitors and employees. We are committed to bringing you top quality service, with peace of mind, to fulfill all your commercial cleaning and maintenance needs.
Cleaning in not a part-time job for us, it is our business. We listen to our customers and believe that our responsiveness sets us apart from other cleaning companies.
Cleaners are also paid a decent wage, above minimum wage, which minimizes turnover and allows us to pick the best-qualified applicants. Our primary employee recruiting method is to get referrals from current employees, and we always have a list of applicants waiting for jobs. All of this means that we are not going to be the lowest bidder, but we believe that our services represent the best value.
The safety of our employees as well as the staff and facilities of our customers is of primary concern to us. Employees are trained in safe work habits including lifting techniques, handling of hazardous materials, and “right to know” information. Personal protective equipment is provided, consisting of disposable gloves and safety goggles.
We use only professional grade top quality chemicals for the safety of our employees, of your personnel, and of your building. The chemical lines we use are Johnson Diversey and Spartan. 90% of the chemicals we use are green cleaners, the exceptions being disinfectants and some mild acid cleaners. We also make liberal use of microfiber towels and microfiber dry and damp mops to remove more soil with just water or with less aggressive chemicals.
Our Secure Clean Assurance® system is a state-of-the-art customer service portal for communications, client surveys, and quality control inspections. We at Secure Clean are using Secure Clean Assurance® primarily to automate and track quality. When problems are found, work orders are created so that corrective action is followed through on. You and other individuals in your company can access the inspection reports and work orders to verify that we are doing what we are contracted to do.
Employees are tracked with an automated time and attendance package. We know when they arrive at your location and ensure they stay until the job is done. Our state-of-the-art maintenance systems won’t let you down. No missed or forgotten services.
We will assign only qualified, trained and reliable personnel to perform the services. A criminal record screen is performed on all applicants for employment by an outside company after we receive written permission from the applicant. Also, for security purposes, all employees wear photo ID badges and imprinted uniform shirts at all times.
We’re serious about our business. Membership in ISSA, the international trade association for building service contractors, puts us a cut above the rest. As a member, we are required to demonstrate quality service and have access to continuing education and networking with fellow members.
We don’t take risks with your building, the welfare of others, or our professional reputation. We remain committed to complying with all state and federal employment regulations by requiring all employee applicants to complete an application and to interview with a manager or supervisor.
All employees must complete an I-9 form, provide proper documentation, and are paid through our payroll. Secure Clean does not pay its workers as independent contractors. Be skeptical of the low bid; when contractors pay workers illegally, we all lose:
Rick worked for a carpet cleaning company while in High School in the early 1970s and took on the company owner's clientele when the previous owner decided to exit the business. At about the same time ("974) he branched out into commercial cleaning services, at the time caring for all duties including sales, administration, and labor Rick and Debbie VanderKoy were married in 1977, she then joined the company and together they grew the business by selectively pursuing accounts that fit the model they had worked out, and by retaining current customers Debbie's profile appears below Rick currently continues to be active in sales, customer service, administration, and enjoys visiting buildings while the cleaning staff is working. He is always available to customers and employees via cell phone or e-mail.
Debbie currently works as the office manager. Since we do all of our accounting internally, there is much to do. She is also involved in discussions regarding the direction of the company and other major business decisions.
Ashley started in March of 2007 and is responsible for all accounting activities including payables and receivables, bi-weekly payroll, and record keeping. She also updates the telephone timekeeping system, tracks employee attendance and quality issues, and based on this data monitors the employee bonus incentive system. Other duties include assembling MSOS books, keeping HR records up to date, etc.
Ryan started working for Secure Clean in high school and continued through college, working in all areas from nightly cleaning to restorative floor work and carpet cleaning. Curranty he works 3 days per week for an accounting firm and so has time to save a vital function for Secure Clean. Ryan's accounting expertise is extremely valuable to our being able to care our payroll and other accounting internally. He makes sure that the company is profitable, healthy, and operates within the complex legal structure mandated by various government agencies. He also is currently getting more with customer service and administrative matters, contributing to making sure that consistent services are delivered securely and hassle-tree to our customers.
Lily has worked Secure Clean since the late ‘90s as a cleaner and was recently called upon to help us train new employees in a new staff-up account. She enjoyed the challenge, did in accomplishing it, and the workers responded very well to her. She was promoted to Trainirg Specialist as of September 2013. Working closely supervisors, She provides new employee orientation for each now hire and uses our illustrated training manual to consistently train each one in proper cleaning techniques, hazmat and right-to-know information, and safety guidelines. Lily is instrumental in improving employee retention, keeping worker’s comp costs low, and maintaining proper disinfection and cleaning for our costumers.
Yolanda was hired in September of 1998 as a cleaner. She was soon thereafter promoted to team leader of the building she cleaned, overseeing the other cleaners on site. Since February 2000 she has been an Area Supervisor, overseeing several building sites and workers. Supervisors are responsible for training, inspecting using the Secure Clean Assurance® system, re-training as needed, and overseeing the workers in their buildings.
Martin started in November of 2001 and was promoted to Area Supervisor in January 2003. He shares the same responsibilities as all Supervisors, coaching the workers to do their best work and keeping them and customers happy.
Maria worked as a cleaner and later as a trainer from 1998 to 2007, then took a hiatus for a few years. She was re-hired as a supervisor in March 2011. Maria has an eye for detail and maintains a perfect balance between being friendly and personable with the workers yet having a willingness to provide direction and discipline as needed.
Carlos began working for Secure Clean in April 2011 and quickly showed initiative. He displayed good quality control skills and an adeptness in overseeing the work of others, and soon was promoted to area supervisor in September 2012. More recently, due to company growth, the need for anther full time manager became evident and Carlos was promoted to the role of Area Manager, working under the direct supervision of our Operations Manager, and overseeing the supervisors in his area.
Roberto started working for Secure Clean in January of 2014, and quickly showed initiative in caring for the area of the building he was assigned to clean, as well as keeping an eye on the building as a whole. When we were in need of another supervisor in October of 2014, the managers thought he is a good candidate. He was trained extensively by Lily, our QC manager, and has become very adept at maintaining our high standards at the buildings of which he is in charge.
Juvenal started as a floor tech in November of 1999 and was soon doing carpet cleaning and other project work. He has over the years done nightly janitorial work in many facilities as well and showed himself to be a self-starter and a leader. He was gradually promoted to trainer and supervisor, then in July 2008 to Operations Manager, overseeing all areas of the operations end of the company. Juvenal oversees the Area Supervisors and the Project Manager, and is an i indispensable member of our management team.
Maria Suhey started as a cleaning tech in November 2014 and was very highly regarded by our clients. Of course overseeing others is a very different skilloet than doing the work, but with some training and coaching she is doing very well in her role as supervisor ao che works well with the workers under her purview and deals with quality control matters.
Ramiro started as a nightly cleaning worker in May of 2011 and has proven himself over the years to be very reliable and quality conscious. When we recently had the need for additional supervisors he was a logical choice to take on this role in an area, and after some training is doing very well in overseeing the work of those under his supervision.
Yaxira started working for us late in 2014 and showed much initiative along with a willingness and the ability to work well with her co-workers. With daytime work becoming more prevalent and in demand by our customers, in early 2018 we identified the need for someone to regularly oversee the daytime workers, and Yaxira seemed to be the obvious choice for this position. She visite each worksite at random times throughout the week to check on the workers, to supply needed cleaning products and tools as needed, and to perform quality assurance inspections of their work.
Secure Clean Building Services, Inc., in business since 1974, is one of the leading commercial janitorial companies in the Greater Chicago area.
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